Epi Strikes Again

When Epijunky really gets into the prose, you just can't stop reading, especially with a climax as good as this one.

I really connected with this line:

As much as I wanted to strangle Elle for calling us for the fourth time in seven days, I treated her as I’d treat a family member.

And that is the true art of healthcare - stepping away from how disgusted we may personally be with patients and still treating them as well as we know how medically.  It can be pretty hard sometimes, and every once in a while (as was the case here) treating them like family means giving them a nice hearty slice of reality.

Office of the National Nurse

Can somebody explain to me what the draw of having an "Office of the National Nurse" would do besides put several more salaried positions onto an already burdened tax system?  I know that the default answer is "give nurses representation," but I want something more concrete.  Besides being a puppet, what would this position actually accomplish?